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	<title>Comments on: Douglas Bailey Can&#039;t Hear You</title>
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	<link>http://www.1918.com/douglas-bailey-hear/</link>
	<description>Search Engine Optimization - Social Media - Web Design - Web Development</description>
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		<title>By: Angela Connor</title>
		<link>http://www.1918.com/douglas-bailey-hear/comment-page-1/#comment-55</link>
		<dc:creator>Angela Connor</dc:creator>
		<pubDate>Thu, 16 Jul 2009 14:56:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.1918.com/?p=639#comment-55</guid>
		<description>A better idea would be to promote civil discourse in the comments area and hire a team of moderators to make it happen. Comments can be highly valuable to a news organization and reporters can actually benefit from reading them and make connections about the story that could lead to great follow-ups. I have a team of moderators who do it everyday. Embracing user-generated content and leveraging all that it can offer is a big step, but it&#039;s an important step for journalists. I can say this because I am a journalist. Newspapers need a strategy for dealing with comments. Shutting them down isn&#039;t the answer.

Angela Connor
Author, &quot;&lt;a href=&quot;http://www.amazon.com/gp/product/1600051421?ie=UTF8&amp;tag=philsgijoebarand&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=1600051421&quot; rel=&quot;nofollow&quot;&gt;18 Rules of Community Engagement: A Guide for Building Relationships and Connecting With Customers Online&lt;/a&gt;&quot;</description>
		<content:encoded><![CDATA[<p>A better idea would be to promote civil discourse in the comments area and hire a team of moderators to make it happen. Comments can be highly valuable to a news organization and reporters can actually benefit from reading them and make connections about the story that could lead to great follow-ups. I have a team of moderators who do it everyday. Embracing user-generated content and leveraging all that it can offer is a big step, but it&#8217;s an important step for journalists. I can say this because I am a journalist. Newspapers need a strategy for dealing with comments. Shutting them down isn&#8217;t the answer.</p>
<p>Angela Connor<br />
Author, &#8220;<a href="http://www.amazon.com/gp/product/1600051421?ie=UTF8&#038;tag=philsgijoebarand&#038;linkCode=as2&#038;camp=1789&#038;creative=390957&#038;creativeASIN=1600051421" rel="nofollow">18 Rules of Community Engagement: A Guide for Building Relationships and Connecting With Customers Online</a>&#8220;</p>
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		<title>By: Phil</title>
		<link>http://www.1918.com/douglas-bailey-hear/comment-page-1/#comment-54</link>
		<dc:creator>Phil</dc:creator>
		<pubDate>Thu, 16 Jul 2009 14:54:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.1918.com/?p=639#comment-54</guid>
		<description>Kathy, you&#039;re right. He is a &lt;strong&gt;former&lt;/strong&gt; writer/editor for the Boston Globe.

He may now be a consultant, but he is obviously living in the past, when he was working for the Globe.</description>
		<content:encoded><![CDATA[<p>Kathy, you&#8217;re right. He is a <strong>former</strong> writer/editor for the Boston Globe.</p>
<p>He may now be a consultant, but he is obviously living in the past, when he was working for the Globe.</p>
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		<title>By: Kathy Vetter</title>
		<link>http://www.1918.com/douglas-bailey-hear/comment-page-1/#comment-53</link>
		<dc:creator>Kathy Vetter</dc:creator>
		<pubDate>Thu, 16 Jul 2009 14:51:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.1918.com/?p=639#comment-53</guid>
		<description>I agree with everything you say Phil. And I understand that you are aiming for the larger point. But I think it&#039;s also important to note that this guy says he&#039;s a &quot;media consultant.&quot; He doesn&#039;t work for a newspaper. I&#039;m not sure it&#039;s fair to call him &quot;a newspaper guy&quot; as you did &lt;a href=&quot;http://twitter.com/1918/status/2670404734&quot; rel=&quot;nofollow&quot;&gt;in your Tweet leading to this post&lt;/a&gt;. (And god, I hope we don&#039;t start using &quot;newspaper guy&quot; as a pejorative. That&#039;s pretty arrogant in its own right.)

Believe me, I understand that arrogance and head-in-the-sand stubbornness are among the newspaper industry&#039;s biggest problems. But I think there are some very smart people trying to change all that, from inside the industry. &quot;Media consultants&quot; are just that, for better or for worse. This guy clearly won&#039;t be in the media consultant business much longer with views like his. But he&#039;s not a newspaper guy, either. He&#039;s an independent businessman.</description>
		<content:encoded><![CDATA[<p>I agree with everything you say Phil. And I understand that you are aiming for the larger point. But I think it&#8217;s also important to note that this guy says he&#8217;s a &#8220;media consultant.&#8221; He doesn&#8217;t work for a newspaper. I&#8217;m not sure it&#8217;s fair to call him &#8220;a newspaper guy&#8221; as you did <a href="http://twitter.com/1918/status/2670404734" rel="nofollow">in your Tweet leading to this post</a>. (And god, I hope we don&#8217;t start using &#8220;newspaper guy&#8221; as a pejorative. That&#8217;s pretty arrogant in its own right.)</p>
<p>Believe me, I understand that arrogance and head-in-the-sand stubbornness are among the newspaper industry&#8217;s biggest problems. But I think there are some very smart people trying to change all that, from inside the industry. &#8220;Media consultants&#8221; are just that, for better or for worse. This guy clearly won&#8217;t be in the media consultant business much longer with views like his. But he&#8217;s not a newspaper guy, either. He&#8217;s an independent businessman.</p>
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		<title>By: GD</title>
		<link>http://www.1918.com/douglas-bailey-hear/comment-page-1/#comment-52</link>
		<dc:creator>GD</dc:creator>
		<pubDate>Thu, 16 Jul 2009 04:16:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.1918.com/?p=639#comment-52</guid>
		<description>Hell yeah!</description>
		<content:encoded><![CDATA[<p>Hell yeah!</p>
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