There’s only one way to build a business, and it’s one customer at a time. It happens to also be the most sustainable way.
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Come on, we all know that you hear stuff like, “value every customer”, “a single customer can have an impact beyond that single sale” or “1,000 true fans can sustain you”. But in the real world that’s bullshit right? You want to be the one to tell your boss that you spent the last 8 [...]
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Douglas Bailey Can’t Hear You
Former Boston Globe employee Douglas Bailey has decided he simply can’t take the comments allowed under his precious “journalism”.